Shipping Policy
Shipping Policy
At KoviStore, we aim to process and deliver your order as smoothly as possible.
Order Processing
Orders are generally processed within 2–5 business days after payment confirmation.
During festivals, sales, or periods of high order volume, processing may take a little longer.
Delivery
After your order has been shipped, delivery usually takes approximately 3–7 business days, depending on your location and the courier service.
Delivery times may vary for remote locations or due to circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order is dispatched, tracking information may be provided through the contact details you have entered during checkout.
Delivery Issues
If your package arrives damaged or you experience a delivery issue, please contact us as soon as possible with your order details and, where applicable, photographs of the package.
Please make sure your delivery address and contact details are correct before placing your order.